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Hubspot Support Tickets

Unwrap integrates natively with Hubspot to pull in support tickets. This integration pulls all objects of the Tickets type in Hubspot.

Step 1: Create a private app in Hubspot​

Hubspot allows you to create access tokens via Private Apps. Private Apps can be scoped to the specific data you want to share. You can find Hubspot's documentation on making a Private App here.

When making the app, please grant the app the following scopes:

  • forms
  • tickets
  • crm.lists.read
  • crm.objects.contacts.read
  • crm.schemas.custom.read
  • crm.objects.custom.read
  • crm.schemas.contacts.read
  • cms.domains.read
  • crm.objects.feedback_submissions.read
  • crm.objects.companies.read
  • crm.objects.deals.read
  • crm.schemas.companies.read
  • crm.schemas.deals.read
  • crm.objects.owners.read
  • conversations.read

Step 2: Create integration in Unwrap​

Once you have a token from Hubspot, you can select the "Hubspot Support Tickets" integration on Unwrap's integrations page and enter the token.