Usage Reporting Dashboard

See how your organization is actually using Unwrap. The new Reporting dashboard gives Admins a single view of active users, Assistant adoption, and Group engagement across every surface — web, API, MCP, and Slack.

What admins can do:

• Track usage of Unwrap at a glance and over time

• Identify the most active users within your organization

• Export usage data

Learn more

Merging and Deleting Custom Fields

Organize and clean up your custom fields. You can now merge two fields into one to consolidate overlapping metadata, or delete fields you no longer need.

What you can do:

• Merge two custom fields into a single field, combining their values and source mappings. This allows you to easily remediate duplicative fields representing the same concept.

• Delete custom fields - permanently delete a custom field that was added erroneously or is no longer needed.

Survey Question Branching

For any survey question, you can now customize what happens next — routing follow-ups based on how someone responds, so every respondent only sees the questions that apply to them.

What you can do:

• Branch on quantitative questions by selected options (e.g., number of stars, Y/N selections)

• For every question, choose a fallback path: continue to the next question, jump to a specific one, or end the survey

New Integrations

Slack

• Pull messages from Slack channels directly into Unwrap as feedback. This replaces our previous Zapier-based Slack integration

Sprout Social

• Import social listening data from Sprout Social